What We Offer

Home Care Services

Personal Care

At Joysi Care , personal care services are delivered with compassion, respect, and sensitivity, and are tailored to meet the unique needs, preferences, and cultural backgrounds of each individual we support.

Companionship

At Joysi Care , compassion is at the heart of everything we do. It shapes the way we interact with our service users, their families, and our colleagues. We believe that every individual deserves to be treated with warmth, respect, and dignity, especially during times of vulnerability, illness, or distress.

Medication Management

At Joysi Care, we recognise that proper medication management is essential for maintaining health, controlling symptoms, and preventing complications. That’s why we ensure all medication-related tasks are carried out with the highest level of care, professionalism, and attention to detail.

Meal Preparation

At Joysi Care , we understand that a well-prepared meal is not only essential for good health, but also contributes to a person’s comfort, enjoyment, and sense of routine, especially for those who are elderly, unwell, or living with disabilities.

Home Health Care

Home Health Care refers to the delivery of professional, person-centred healthcare and support services in the comfort of a person’s own home. It is designed to help individuals manage health conditions, recover from illness or surgery, maintain independence, and avoid unnecessary hospital stays or residential care.

Housekeeping

At Joysi Care, House keeping refers to the practical support provided to individuals in maintaining a clean, safe, and comfortable home environment. This type of support is especially important for people who are elderly, have disabilities, or are recovering from illness and may struggle to manage household tasks on their own.

Appointment

Schedule Your Care with Our Certified Experts

Work Hours

Monday
9AM - 5PM
Tuesday
9AM - 5PM
Wednesday
9AM - 5PM
Thursday
9AM - 5PM
Friday
9AM - 5PM
Saturday
9AM - 4PM
Sunday
9AM - 4PM
24*7 Emergency Care Open
JOYSI CARE LTD

How to Get Started?

01

Initial Contact

Reach out to JoySi Care Ltd via phone, email, website contact form, or referrals from GPs, social workers, hospitals, or family. During the initial contact, we collect basic details including your name, contact information, who the care is for, and the type of support needed (e.g., personal care, companionship, or respite).

 
02

Free Consultation / Assessment Appointment

Joysi Care Ltd offers a free, no-obligation consultation, conducted in your home, over the phone, or via video call. A Care Manager or Assessment Officer will discuss your needs, preferences, health conditions, daily routines, mobility, medications, and home environment. They’ll answer your questions and begin creating a personalized care plan.

03

Personalised Care Plan & Agreement

Based on the consultation, Joysi Care , will create a tailored care plan that outlines:
•What kind of support you will receive
•When and how often care workers will visit
•Who your main carers will be
•The costs and terms of the service
 
Once you’re happy with the plan, a service agreement will be signed.
04

Care Begins

After agreement:
•A care team is assigned and introduced to you
•A start date is arranged
•Ongoing support begins according to your care plan
 
Joysi Care will ensure you receive consistent, compassionate care and will regularly review and adjust the plan as needed.
05

Ongoing Support & Communication

•You’ll have access to a care coordinator or office team for any questions or changes
•Regular reviews ensure your needs continue to be met
•Family members (if authorised) can also be updated on care and progress

Take the First Step to Better Health Today