Compassionate, Personalized Care in the Comfort of Your Home

At JoySi Care Ltd, we believe everyone deserves exceptional healthcare that feels like family. Our dedicated team provides tailored medical and wellness services right at your doorstep, ensuring comfort, dignity, and peace of mind. With a focus on your unique needs, we’re here to support you or your loved ones every step of the way, fostering health and happiness in the place you feel most secure home.

Certified Personnel

Providing Quality Care Services at your Home.

Healthy Advice

“When caring for others, always lead with empathy and patience. Take time to truly listen to their needs, even when they can’t fully express them. 

24/7 Support

Explore Our Personalized Care Services | Get in Touch Today

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Why Choose Us

Your Health, Our Commitment to Excellence

Our Mission

At JoysiCare Ltd, our mission is to deliver compassionate, person-centred care that empowers individuals with disabilities, those in palliative care, and those in need of recovery or respite support to live with dignity, comfort, and independence. We are committed to enhancing quality of life through professional, respectful, and tailored support in the comfort of our clients’ homes—because everyone deserves to feel safe, valued, and cared for with joy and sincerity.

Our Vision

The vision of Joysi Care Ltd is To become one of the best local home‑care provider of choice in Stoke‑on‑Trent by empowering individuals to live independently, with dignity, security, and genuine connections within their homes and community.

Quality of life

At JoySi Care Ltd, "quality of life" means empowering clients to live independently with dignity, respect, and choice in their own homes. We provide person-centered care that supports emotional well-being, social connections, safety, and physical health through tailored services like medication support, nutrition, hygiene, and mobility assistance. Our compassionate, reliable approach ensures clients feel valued, secure, and connected, fostering a sense of belonging and joy.

Quality and Compliance

At JoySi Care Ltd, "quality and compliance" means providing safe, person-centered care that meets the highest standards and adheres to legal requirements. Quality is achieved through tailored services, continuous improvement, well-trained staff, and positive client outcomes like independence and dignity. Compliance ensures alignment with CQC standards, robust policies, accurate record-keeping, and adherence to laws like the Health and Social Care Act. Together, they guarantee safe, ethical care, fostering trust and a strong reputation.

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Satisfied Clients
WELCOME TO JOYSI CARE LTD

Dedicated to Providing Quality Care for Every Client

+50
Consultations each month

A Highly Competent Healthcare and social care provider

At JoySi Care Ltd, we provide compassionate, person-centered domiciliary care to help the elderly, those recovering from illness or surgery, individuals with long-term conditions, and those needing palliative care live independently at home. Our tailored services include:

  • Personal Care: Assistance with bathing, dressing, grooming, toileting, and mobility.
  • Medication Support: Reminders, monitoring, and coordination with pharmacists/GPs.
  • Meal Preparation: Nutritious, dietary-specific meals and hydration support.
  • Companionship: Friendly conversation and social activity support to reduce loneliness.
  • Household Tasks: Light cleaning, laundry, shopping, and errands.
  • Appointments & Activities: Escorting to medical visits or community events.
  • Specialist Care: Palliative care and rehabilitation support for complex needs.
    Our goal is to promote independence, dignity, and quality of life with professional, reliable care in the comfort of your home.
JOYSI CARE LTD SERVICES

Home Care Services

Personal Care

At Joysi Care , personal care services are delivered with compassion, respect, and sensitivity, and are tailored to meet the unique needs, preferences, and cultural backgrounds of each individual we support.

Companionship

At Joysi Care , compassion is at the heart of everything we do. It shapes the way we interact with our service users, their families, and our colleagues. We believe that every individual deserves to be treated with warmth, respect, and dignity, especially during times of vulnerability, illness, or distress.

Medication Management

At Joysi Care, we recognise that proper medication management is essential for maintaining health, controlling symptoms, and preventing complications. That’s why we ensure all medication-related tasks are carried out with the highest level of care, professionalism, and attention to detail.

Meal Preparation

At Joysi Care , we understand that a well-prepared meal is not only essential for good health, but also contributes to a person’s comfort, enjoyment, and sense of routine, especially for those who are elderly, unwell, or living with disabilities.

Home Health Care

Home Health Care refers to the delivery of professional, person-centred healthcare and support services in the comfort of a person’s own home. It is designed to help individuals manage health conditions, recover from illness or surgery, maintain independence, and avoid unnecessary hospital stays or residential care.

Housekeeping

At Joysi Care, House keeping refers to the practical support provided to individuals in maintaining a clean, safe, and comfortable home environment. This type of support is especially important for people who are elderly, have disabilities, or are recovering from illness and may struggle to manage household tasks on their own.

Appointment

Schedule Your Care with Our Certified Experts

Work Hours

Monday
9AM - 5PM
Tuesday
9AM - 5PM
Wednesday
9AM - 5PM
Thursday
9AM - 5PM
Friday
9AM - 5PM
Saturday
9AM- 4PM
Sunday
9AM - 4PM
24*7 Emergency Care Open
JOYSI CARE LTD

How to Get Started?

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Initial Contact

Reach out to JoySi Care Ltd via phone, email, website contact form, or referrals from GPs, social workers, hospitals, or family. During the initial contact, we collect basic details including your name, contact information, who the care is for, and the type of support needed (e.g., personal care, companionship, or respite).

 
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Free Consultation / Assessment Appointment

Joysi Care Ltd offers a free, no-obligation consultation, conducted in your home, over the phone, or via video call. A Care Manager or Assessment Officer will discuss your needs, preferences, health conditions, daily routines, mobility, medications, and home environment. They’ll answer your questions and begin creating a personalized care plan.

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Personalised Care Plan & Agreement

Based on the consultation, Joysi Care , will create a tailored care plan that outlines:
•What kind of support you will receive
•When and how often care workers will visit
•Who your main carers will be
•The costs and terms of the service
 
Once you’re happy with the plan, a service agreement will be signed.
04

Care Begins

After agreement:
•A care team is assigned and introduced to you
•A start date is arranged
•Ongoing support begins according to your care plan
 
Joysi Care will ensure you receive consistent, compassionate care and will regularly review and adjust the plan as needed.
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Ongoing Support & Communication

•You’ll have access to a care coordinator or office team for any questions or changes
•Regular reviews ensure your needs continue to be met
•Family members (if authorised) can also be updated on care and progress

Take the First Step to Better Health Today